How does DataWeb’s "free" professional account work?
Professional accounts are for developers and users who wish to learn about our great tools and to develop fully functional prototypes.

We will contact you soon after you sign up and offer any assitance, information and services to help you get started. Subsequent quarterly contacts are to help us assess what features or services we may develop or provide. (It's also your opportunity to cancel your professional account.)

Valid emails, phone numbers and credit card numbers are required for all accounts. Your credit card will never be charged as long as your application stays within the professional limits specified.

Is this a long-term commitment? Can we pay a year in advance?
DataWeb is a pay-as-you-go service; although we do offer a 12 month for the price of 11 option. Please contact accounting@dataweb.com for arrangements. If you cancel, you'll be billed for the current month, but you won't be billed again.

What happens to the data in my application if I choose to cancel?
Your application and your data will be hosted at a commercial quality data center. Your data will be routinely backed up during the time you are a customer of DataWeb. If you choose to cancel DataWeb will keep your data for 30 days after termination. We encourage you to use the features within the DataWeb Designer to transfer your data to servers outside of DataWeb if you choose to leave. DataWeb professional staff will be available to assist in this transfer of data for industry standard rates and fees.

Can I change plans at any time?
Yes you may. We have 2 ways to make this happen — and both are really easy.

The first way is to simply make the request to accounting@dataweb.com and make the request. Please include the name of your url; and the email address of the application Administrator.

The second way happens automatically: DataWeb routinely audits each application for the quantity of data, users and monthly pages rendered. After these audits, we will ensure that you are in the appropriate service category.

Feel free to contact info@dataweb.com if you have questions.

What types of payment do you accept? Can you invoice us?
Currently we accept Visa, Mastercard, and American Express. We will be happy to issue an invoice to your company for this service; simply make the request to accounting@dataweb.com. Just include the location of your application, and the contact details for the owner.

Where can we review your terms of service and privacy policies?
Here are our Terms of Service and our Privacy Policy.

Any other questions before you sign up?
Simply send us an email to info@dataweb.com if you have any other questions. And don’t forget to use the support materials on the site including the Tutorial and the Support Forum.