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FAQ
Product Overview Questions
Implementation Questions
Company Information
Sales and Pricing
Product Overview Questions
What is DataWeb?
DataWeb is a unique platform that allows the seamless transfer of databases, spreadsheets, or any other type of document from a desktop to the world wide web. Updating your content is a breeze, and we will work with you to guarantee the platform that suits your needs best.
Imagine being able to access information from your sister office in London while you surf the internet in Hong Kong. Or updating and validating inventory company-wide, with just a few clicks of your mouse.
Developers can use DataWeb to define and edit data tables, write and edit HTML, write scripts, and manage security.
With DataWeb's patented drag and drop technology we make it easy for you to instantly gain access to your data via your regular web browser eliminating the need to install client software.
With DataWeb- It's easy!
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What Scripting language does DataWeb use?
DataWeb uses a server-side implementation of ECMA compliant JavaScript that allows developers to build dynamic Webs and Web applications using DataWeb's extensive object model. Developers can use JavaScript to create business logic to drive an application, to generate custom pages based on user requests, or to programmatically manipulate data tables.
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Does DataWeb provide dedicated SSL connections?
All logons to DataWeb occur over SSL connections. The logon is preserved over standard HTTP connections and reauthorized via HTTPs at regular intervals. Customer domains needing SSL certificates can be hosted at DataWeb on an individual https connection. This service requires additional set up and monthly subscription fees.
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Are the DataWeb servers reliable?
Yes, our servers are hosted at AT&T, so you are assured of reliable network connections, power and data backup and security in the event of an unforeseen disaster. Our servers boast a 99.9% uptime.
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Does DataWeb do regular backups of databases and Web sites?
Yes, all Webs and applications on DataWeb are backed up regularly. Plus, our servers are clustered, so if one server fails, another one will pickup the demand. This ensures our system is rock solid. Additionally, our platform offers an export application feature, which allows users to make .zip backups of their own webs.
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Is DataWeb Scalable?
DataWeb features patented technologies to ensure that your applications can scale to meet traffic demands. The DataWeb data layer caches common query results and invalidates cached results as updates occur. The data-caching layer also includes a database connection pool to optimize the use of database resources when SQL queries are necessary. DataWeb also supports clustering with multiple web-servers running identical copies of the DataWeb software. Each server can service requests for any DataWeb application and additional web and database servers can be added at any time without disruption.
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Implementation Questions
Can I move existing databases to DataWeb?
Yes, using DataWeb’s built in data import functionality, you can import an existing Access database, Excel worksheet, or CSV (comma-separated values) text file into your DataWeb web.
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Can I move my existing Web site(s) and domain name(s) to DataWeb?
Yes, you can move your existing Web site and domain name to DataWeb. Our web site import function makes it easy to copy an existing website into the DataWeb designer. In addition, we provide web site hosting services to host your entire domain.
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Can I use existing development tools to build a DataWeb application?
DataWeb has plenty of support available online at
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What kind of support is available while I am maintaining a DataWeb application?
DataWeb has plenty of support available online at support.dataweb.com .
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Company Information
Will DataWeb use any of my personal information or data I store in the DataWeb Platform?
DataWeb Corporation has strict privacy policies regarding your information. DataWeb will not use, sell or dispose of your information in any way. In addition to this, we also have a strict policy against spam. Read our Privacy Policy to find out more.
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What assurances do you have for customers who are concerned with basing their applications on new technologies?
In this era of uncertainty, many potential customers are understandably concerned about basing their businesses on new technologies. To address these concerns, DataWeb has created an escrow account with sufficient funds to maintain our hosting servers for three years. So you can build applications on DataWeb secure in the knowledge that your applications are guaranteed. For more information, please contact info@dataweb.com. We will respond within 48 hours.
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Sales and Pricing
I can no longer access my web, what has happened?
An account will be locked if the free trial period has ended and billing information has not been provided for the account. Feel free to email Billing with any concerns.
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How can I buy a pre-built solution or request a custom solution?
Customers can purchase existing solutions and request custom designed solution by talking to one of our Solution Sales Managers. We will respond within 48 hours.
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Can I pay with a Credit Card?
Yes, DataWeb accepts credit cards. To update your billing info with a credit card, please contact DataWeb at 866-328-2932.
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Are there special rates for non-profits using the DataWeb platform?
Yes, if you are a registered 501c3 organization, you are eligible for special DataWeb pricing. For more information send email to sales@dataweb.com. We will respond within 48 hours.
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Does DataWeb provide a Service Level Agreement (SLA)?
If you require a custom SLA, please contact our Sales Department. We will respond within 48 hours.
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